# FTP

# What could cause a β€œLogin failed” error ?

  1. Incorrect login details used: Login details used by users for FTP access include their username and password. If these credentials are given wrongly in the FTP client, it can result in a 530 login error in FTP. "530 Login authentication failed" errors also happen due to wrong password. Even a single additional space at the beginning or the back of a password can cause a login failure.
  2. Path doesn't exist: When the FTP users is created, a path will be assigned on creation. If the path doesn't exist on the server, this will cause a login failure.
  3. No TLS used: TLS is required and enforced for security reasons. It's a very bad idea to disable it, since passwords would be sent in plaintext. Make sure to activate "Explicit SSL/TLS" in your FTP client. However, if you need to disable SSL anyway (For example incompatible ERP system that only supports plain text FTP)Disable SSL resquirement for a single user, you can do so here: