Backups and recovery
Hosted Power takes managed backups of your environment as part of the Service Level Agreement (SLA), so you can recover after a mistake, a bad deploy, or an incident.
Automatic backups
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Backups run daily and are kept for 20 days. This applies to every TurboStack environment, whichever SLA tier you are on. Need a longer retention or extra snapshots? Ask Support.
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They cover your environment - the application files and databases on the host.
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Because the platform backs up daily for you, running your own daily backup on the host is usually redundant and just consumes disk - see Disk full.
Restoring data
You restore from the host's Backups tab - browse the backup jobs, open a backup's contents, and restore files or a database (restore to staging first to verify, when you can).
Note
Restores are included in the price and service. The time needed to perform a restore falls outside the SLA response window. For a large or urgent recovery, contact support.