Ticket dashboard
View and follow your support tickets in the Customer Center.
The Support Tickets area is where you see and follow every support request on your account. Open it from Support Tickets in the sidebar.
The ticket list
Tickets are shown in a table with:
Use the All / Open / Answered tabs to filter the list. Select a ticket to read the conversation and reply.
Create a ticket
Select Create new to open a new support request - see Creating a ticket.