Customer Center overview

The Customer Center is Hosted Power's customer portal for your account, services, domains, billing and support.

The Customer Center is Hosted Power's customer portal at portal.hosted-power.com. It is where you manage your account, order and manage services, register domains, handle billing, and open support tickets. It is separate from the TurboStack Platform, which is where you configure the servers themselves.

The Customer Center dashboard
The Customer Center dashboard

What you can do here

This section covers:

  • Registering an account - create your Customer Center account.
  • Logging in - sign in, including single sign-on (SSO).
  • Dashboard - your landing page and an overview of your services.
  • Contacts and teams - give other people access to your account.
  • Services - order and manage TurboStack servers, domains and Domain Name System (DNS) records.
  • Tickets - get help from support.

Customer Center vs the TurboStack Platform

The two portals do different jobs and use different sign-ins:

Customer Center (portal.hosted-power.com) TurboStack Platform (my.turbostack.app)
Account, contacts and teams Server configuration (web server, databases, caching, security)
Ordering services, domains and DNS Publishing changes to your servers
Billing and invoices Health, monitoring and backups
Support tickets The day-to-day work described in this documentation's Platform section

You order a server in the Customer Center, then configure it in the TurboStack Platform.